A. Configuration Reference

PC Outlook
Mac Outlook
Mac Mail.app
Web browser
Smartphone
1. IOS (iPhone/iPad)
2. Windows 8
Thunderbird IMAP

PC Outlook

PC Outlook 2016/2013/2010

E-mail address: janedoe@cunet.carleton.ca ← Not jane.doe@carleton.ca
Authentication
Method: User Name and Password
User name: janedoe@cunet.carleton.ca ← Not just janedoe
Password: Your existing (MC1) password

Server Settings…

Mac Outlook

Mac Outlook 2011/2016
How to configure Outlook 2011 Mac for Exchange:

Mac Mail.app

How to configure Mac Mail.app for Exchange:

Choose a mail account to add… : Exchange
Name: Your Name
Email Address: janedoe@cunet.carleton.ca ← Not jane.doe@carleton.ca
Password: Your existing (MC1) password
Internal Server: outlook.office365.com
External Server: outlook.office365.com
Outgoing Mail Server: smtp.office365.com Port: 587 Use SSL
User Name: janedoe@cunet.carleton.ca ← Not just janedoe
Authentication: Your existing (MC1) password

Web browser

Bookmark this link for a single login to Exchange: exchange.carleton.ca

How to Bookmark: IE 9 | Chrome | Firefox | Safari

Note: Use current versions of Safari, Chrome, Firefox, as well as IE (v9 or newer).

Smartphone

IOS (iPhone/iPad)

Settings > Mail, Contacts, Calendar > Add Account > Exchange > Email: janedoe@cunet.carleton.ca …

Windows 8

Windows 8 setup instructions

Android, BlackBerry 10 [Step-by-step Instructions coming]

Smartphone Reference Settings:

Account Type: Exchange
Domain: cunet (if required)
Email address: janedoe@cunet.carleton.ca← Not jane.doe@carleton.ca
Server: outlook.office365.com
Username: janedoe@cunet.carleton.ca ← Not just janedoe
Password: Your existing (MC1) password

Thunderbird IMAP

*Not recommended

Although Thunderbird is a popular, free email client, unfortunately we do not recommend it as since 2012, it is no longer maintained. Ref: PCmag , Cnet.

Reference:
Tools > Account Settings > Server Settings:

Account Type: IMAP
Server Name: outlook.office365.com Port: 993
User Name: janedoe@cunet.carleton.ca ← Not just janedoe or jane.doe@carleton.ca
Connection Security: SSL/TLS
Authentication Method: Your existing (MC1) password

Tools > Account Settings > Outgoing Server (SMTP):

Server Name: smtp.office365.com Port: 587
User Name: janedoe@cunet.carleton.ca ← Not just janedoe or jane.doe@carleton.ca
Authentication Method: Your existing (MC1) password
Connection Security: STARTTLS

Why is IMAP not recommended for Exchange O365?

IMAP was designed to only sync mail messages between your computer and your mailserver. For connecting to the Exchange mail service, IMAP is not recommended for these reasons:

IMAP does not support calendar integration. Selecting “Exchange” rather than “IMAP” in Outlook (PC/Mac), Mail.app (Mac), or the built-in mail apps on your iOS, Android, Windows or Blackberry smartphone, synchronizes not only your email, but also your calendar and address book.
The most common IMAP email clients are either no longer supported (e.g. Eudora), or have minimal support (e.g. Thunderbird).
Thunderbird has difficulty filing “sent” messages in the “Sent Items” folder on Exchange mail servers. Sent messages by default end up being saved on the local drive of the computer running Thunderbird. There is a work around, but many Thunderbird users are unaware there even is problem until they lose the only copy of their “sent” messages when their computer fails or is lost.
Duo users cannot use IMAP as Microsoft does not support 2-factor authentication over IMAP.

The above reasons not withstanding, one might still choose to use an IMAP client of their choosing, but at least keep a bookmark to the Exchange O365 webmail site handy, as a fall-back: exchange.carleton.ca

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