Change management is the discipline that guides how we prepare, equip and support individuals and teams to successfully adopt change, and also provides a structured approach for supporting people as they experience change and transition. The principles of change management are embedded in everything we do in the Office of Quality Initiatives (OQI), and we also provide the following explicit change management support:

  • Process review and improvement using Lean methodology
  • Benchmarking and best practice research to identify leading practices
  • Facilitated conversations about change and transition
  • Change communications planning and guidance
  • Focus group facilitation
  • Strategic planning

In response to the needs of the Carleton community, we are also pleased to offer the new Change and Transition Workshop Series that is open to Carleton faculty and staff! Learn more about the workshops below. If your department or team would benefit from completing any of these workshops together, please contact us at quality@carleton.ca to arrange departmental training.

Change and Transition Workshop Series

The Change and Transition Workshop Series has been developed to meet the needs of a general audience, as well as for those who are leading and managing change. These workshops were designed to complement each other, and we recommend they be taken in succession.

Upcoming Workshops

There are no upcoming events scheduled at this time.

Full Suite of Change and Transition Workshops

Workshop Audience Length Learning Objectives
Introduction to Change and Transition Anyone, Intact Teams 2 Hours After this workshop, participants will be able to:

  • Distinguish between change and transition
  • Identify the stages of transition and how people may move through them
  • Outline the range of personal reactions people might have throughout change and transition 
  • Identify the behaviours, ways of thinking and supports you and others can use to successfully navigate change and transition 
Change Leadership Styles Anyone 2 Hours After this workshop, participants will be able to:

  • Distinguish  between change leadership and change management
  • Identify  their  change leadership style and role in influencing a successful change 
  • Identify their own and others’ skills and capacity to lead and participate in change effectively
  • Identify the different audiences impacted by the change, their potential reactions, and approaches they can use to address them
Planning to Lead a Change  Anyone – especially those who will soon be leading a change 2 Hours After this workshop, participants will be able to:

  • Recognize foundational change management frameworks and approaches
  • Apply relevant tools to understand context and assess readiness for change 
  • Identify the key elements of an improvement plan 
  • Create an improvement plan to effectively guide a change 
Leading Change Communications Anyone – especially those who will soon be leading a change 2 Hours After this workshop, participants will be able to:

  • Recognize the importance communications to the success of a change initiative​
  • Identify key considerations in change communications planning
  • Define the key elements of a change communications plan​
  • Consider communications tools that support an effective change

Should you have questions about the Change and Transition workshops or want to request support from the OQI team, please email quality@carleton.ca

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