Navigating workplace conflict

Workplace conflict is a fact of life. We all have to navigate it—either as someone in conflict, or someone supporting others through it.

We want to help you navigate workplace conflict towards positive outcomes. UVic’s Conflict Toolkit will help you:

• better understand conflict
• learn how to address conflict
• understand your role in managing and resolving conflict

Conflict principles

Our 6 Conflict Principles provide helpful guidance for when you’re navigating a conflict yourself, or helping others through one.

The conflict process is a series of steps to help you navigate conflict, including pause, consider, discuss, take action, resolve and repair.

Conflict can feel overwhelming and it can be difficult to know what to do. Learn how to:

• plan for a difficult conversation
• build resolution
• know where to turn for help and more

If your team struggles with conflict or a colleague is asking you for help, learn how to:

• consider different perspectives
• prepare for challenging conversations
• repair & rebuild

Conflict learning series

We offer a range of workshops and courses to help you navigate conflict constructively.