Heather Ranson

Associate Teaching Professor; Associate Director, Centre for Social and Sustainable Innovation

Contact:: Office: BEC 208 hranson@uvic.ca 250-721-6112

Credentials:: BA, University of British Columbia; MBA, University of Guelph

Area of expertise:: Sustainable business, social entrepreneurship, sustainable management education, business communications, sustainability

Biography

Heather Ranson joined the Gustavson School of Business in 2004 and has taught tourism and event management, service management, social entrepreneurship, business and sustainability and Canadian Business to undergraduate, graduate and executive programs students.

In addition, Heather is the interim director of the Centre for Social and Sustainable Innovation (CSSI). In this role Heather directs Centre activities including collecting and sharing sustainability oriented teaching material, supporting programs with sustainability guest speakers and activities, collecting data for Gustavson’s annual carbon footprint report and supporting Gustavson researchers in their sustainability oriented research.

Before joining UVic, Heather taught tourism management courses at Camosun College; prior to that she worked as sales and marketing manager for meetings and events at Tourism Victoria.

Teaching

Courses taught

Quality Management and Service Operations (MBA)
Service Management: Human Resources (MBA)
Essentials of Business Leadership : Presentation Skills (MBA)
Business and Sustainability (MBA and undergraduate)
Business English and Communications (undergraduate)
Business and Sustainability (undergraduate)
Service Management: Marketing (undergraduate)
Service Management: Human Resources (undergraduate)
Service Management: Operations (undergraduate)
Presentation Skills (NW-ACE & Telus Executive Programs)
Presentation and Communication Skills (Executive Programs)

Selected publications

Journal publications

Ranson, H. (2018). Mission Impossible: International Students as Key Players in Cross-Cultural Team Activities. Journal of International Students, 8(3), 1355–1362. https://doi.org/10.32674/jis.v8i3.59

Case study

Ranson, H., & Kikuchi, K. The Shinkansen’s Theatre for Seven Minutes, Meiji University (2016).

Ranson, H. 100 Yen Sushi House, Meiji University (2016).

Chapter

Ranson, H., & Zhang, J. (2020). Using Artificial Intelligence to Grow Responsible Management Education. In AI-Assisted Responsible Management Education: Implementing PRME in the time of Artificial Intelligence (AI) – A challenge, possibility or threat? (p. tba). tba: Information Age Publishing (IAP).

Ranson, H., Ceulemans, K., & Winn, M. (2017). Embedding Sustainability in the Gustavson School of Business: A Change in Culture. In Management Education for Corporate Social Performance (pp. 149–171). USA: Information Age Publishing.

Other

Ranson, H. (2012). Sustainability at the Gustavson School of Business. Published Online at the National Wildlife Federation.

Presentation

Ranson, H., Pek, S., Ceulemans, K., Moldorez, I., & Dhalla, R. (2019, May). Panelist in the symposium "Using the Sustainable Development Goals to Incorporate Sustainability Across the Business School Curriculum" 47th Annual Meeting of the Administrative Sciences Association of Canada. St. Catharines, Canada: Administrative Sciences Association of Canada.

Ranson, H., & Pek, S. (2019, June). Protect what you love: Engaging students in sustainability AND international exchange. In UN PRME Chapter North America Regional Meeting. UN PRME.

Ranson, H. (2018, May). Embedding Sustainability in Management Education - Best Practices from Three Canadian Universities and Opportunities for Future Research. Administrative Sciences Assodication of Canada (ASAC). HEC Montreal, Montreal, Canada.

Ranson, H. (2018, May). Jupiter Shop Channel. Administrative Sciences Association of Canada (ASAC). Toronto.

Ranson, H. (2017, Summer). Using Experiential Learning to Teach the Sustainable Development Goals. Let’s Talk About Teaching. UVic: Learning and Teaching Centre.

Ranson, H. (2017, June). Using Experiential Learning to teach the UN Sustainable Development Goals. PRME UK/Ireland Chapter Conference. Newcastle, UK: PRME UK/Ireland Chapter.

Ranson, H., Ceulemans, K., Lucyk, G., & Baker, R. (2017). Symposium: Embedding Sustainability in Management Education – Best Practices from Three Canadian Universities and Opportunities for Future Research. Administrative Sciences Association of Canada (ASAC) Conference. HEC Montreal, Montreal, Canada.

Ranson, H. (2016, August). Building a Culture of Teaching and Learning. Academy of Management. Anaheim CA: Academy of Management.

Ranson, H. (2016, April). Video Cases or Written Cases, Which are Better? A proposal to investigate a business school teaching tool. UVic Learning and Teaching Centre - SoTL Discussion. UVic campus: UVic Learning and Teaching Centre.

Ranson, H., & Colgate, M. (2015, August). Storytelling in the Classroom. Academy of Management Teaching and Learning Conference. Vancouver, BC.

Ranson, H. (2013, June). Just Ask: How Gustavson integrated sustainability into its business curriculum. PRME Conference.

Ranson, H. (2011). Using Role Play with Cases. Edulearn Conference. Barcelona.

Ranson, H. (2010). Rewards v Punishment: Getting the Behaviour You Want from Students. Tourism Educators’ Conference.

Awards & grants

Recognition & awards

2019 - Principles for Responsible Management Education (North American Chapter) Teaching Award
2016 - Alan Blizzard Award, Society of Teaching and Learning in Higher Education
2016 - MED Outstanding Reviewer Award, Academy of Management
2015 - Gustavson Service Award, Peter B Gustavson School of Business
2014 - Gustavson Award, Peter B. Gustavson School of Business, University of Victoria
2013 - Gustavson Award, Peter B. Gustavson School of Business, University of Victoria
2012 - Gustavson Award, Peter B. Gustavson School of Business, University of Victoria
2011 - Gustavson Innovation Award, Peter B. Gustavson School of Business, University of Victoria
2005 - Board of Graduate Studies Research Scholarship, University of Guelph
2004 - Board of Graduate Studies Research Scholarship, University of Guelph
2004 - University Graduate Scholarship, University of Guelph
2003 - Board of Graduate Studies Research Scholarship, University of Guelph

Grants

Completed

Taylor T & L Conference - Creating a Learning Culture: Conversations that Matter, Funded by UVic Teaching and Learning Centre (June 1, 2017 - June 1, 2017), awarded May 1, 2017 ($700.00), Completed, Summer 2017, Other Heather Ranson
AoM PDW - Teaching the Teacher: developing a culture of learning in a business faculty, Funded by UVic Learning and Teaching Centre (August 5, 2016 - August 9, 2016), awarded May 1, 2016 ($1,500.00), Completed, Summer 2016, PI Heather Ranson

Funded - In Progress

Case Presentation at ASAC, Funded by UVic Learning and Teaching Centre (May 25, 2018 - May 30, 2018), awarded April 26, 2018 ($1,500.00), Funded - In Progress, Summer 2018, PI Heather Ranson
In Case Based Teaching are written cases or video cases better learning tools?, Funded by Learning and Teaching Centre, University of Victoria (August 17, 2015), Funded - In Progress, Summer 2015, PI Heather Ranson (100%)

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