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Lydia Calvacca holds her grandaughter Ryan Matzen with her daughter Kiara Matzen next to her.

Defective: After recalls, Americans continue to die and get injured as products remain in homes and for sale online

Updated: Jul. 31, 2023 at 2:09 PM CDT|By Jill Riepenhoff, Jamie Grey and Lee ZurikAn InvestigateTV analysis of Consumer Product Safety Commission data shows that since 2000, the agency has had to re-announce the recall of at least 46 products because the original alert did not reach the ears of consumers and, in many cases, continued to cause harm.

Investigations

A new consumer watchdog report looks into the system of recalls in the United States and calls...

Defective: New report on product recalls reinforces that a flawed federal law has led to unnecessary injuries

Updated: Feb. 9, 2023 at 5:24 PM CST|By Jill Riepenhoff and Caresse JackmanDespite its best efforts to safeguard consumers from dangerous household items, a report from a non-profit consumer group found the U.S. Consumer Product Safety Commission is hamstrung, in large part, by Congress.

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Learn how to check for product reviews and recalls using various tools.

Defective: How to look up dangerous product reports and recalls

Updated: Jan. 23, 2023 at 3:16 PM CST|By Rachel DePompa and Daniela MolinaConsumer investigative reporter Rachel DePompa explains how to check for product complaints and recalls before you buy.

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Consumer safety advocates want to see more transparency with potentially unsafe products....

Defective: Federal database of consumer product complaints leaves out deaths, injuries the government and manufacturers know about

Updated: Jan. 23, 2023 at 2:45 PM CST|By Jill Riepenhoff, Lee Zurik and Conner HendricksMore than two decades ago, the death of a toddler in a recalled portable crib prompted Congress to pass a new consumer protection law. Yet today, children still are dying in unsafe products, recalls remain largely ineffective at ridding homes of dangerous products, and the CPSC website that was supposed to help creates a false sense of security, an InvestigateTV analysis of federal records shows.

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Reports made to the government agency in charge of consumer product safety are often barred...

Defective: The federal government knows that consumers are using hundreds of dangerous everyday products

Updated: Nov. 14, 2022 at 11:13 AM CST|By Jill Riepenhoff, Jamie Grey and Lee ZurikWhen a company learns a product it sells could be defective and dangerous, it has 24 hours to let the federal government’s Consumer Product Safety Commission know about it. But it could take months or years for the public to find out about the company’s possible concerns, if they even come to light at all. InvestigateTV has been battling CPSC and companies to disclose information about the products companies have sounded the alarm on – an alarm that remains relatively silent.

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The CPSC cannot recall a dangerous product without the manufacturer’s consent. And it rarely...

Defective: When government safety officials learned about 13 deaths tied to an infant rocker, a federal law prevented them from immediately alerting the public

Updated: Aug. 15, 2022 at 4:19 PM CDT|By Jill Riepenhoff, Jamie Grey and Lee ZurikAfter the deaths of 13 children over the last 12 years, this summer, Fisher-Price and the U.S. Consumer Product Safety Commission warned parents not to let their children sleep in certain rockers the company has made since the 1990s. Now, InvestigateTV has discovered that during a 2021 Congressional hearing, the company dodged questions about whether it currently had products on the market linked to children’s deaths.

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In May, President Biden signed the Safe Sleep for Babies Act that will make it illegal to make...

Defective: Biden signs law banning child products linked to hundreds of deaths

Updated: Jun. 2, 2022 at 1:47 PM CDT|By Jill RiepenhoffSafe Sleep for Babies Act will save lives by removing two dangerous baby sleeping products from the U.S. market.

Investigations

There are two websites you can use to find out whether something you just bought, or have...

Defective: Pair of websites provides consumers vital product recall and complaint information

Updated: Feb. 14, 2022 at 5:23 PM CST|By Rachel DePompa and Daniela MolinaThere are two websites you can use to find out whether something you just bought, or have owned for years, has either been recalled or reported as potentially dangerous.

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Defective: Congressional Democrats say it’s time to lift the veil of secrecy on potentially harmful products in Americans’ homes

Updated: Feb. 14, 2022 at 5:20 PM CST|By Jill Riepenhoff and Jon DeckerConsumer advocates say the time is long past due to lift the cloak of secrecy at the U.S. Consumer Product Safety Commission. The issue rests with a provision in the Consumer Product Safety Act, known as Section 6(b), which requires the agency to receive approval from manufacturers before releasing any information about a specific product.

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“I knew there was somebody out there that was making sure that before it hit the shelves, it...

Defective: Government agency shackled by law often takes years to issue recalls on potentially dangerous products

Updated: Feb. 14, 2022 at 5:18 PM CST|By Jill Riepenhoff, Lee Zurik and Jamie GreyIt takes years for the Consumer Product Safety Commission to remove dangerous products from the market because of its cumbersome rule-making process and ineffective recalls that don’t incentivize consumers to return or destroy dangerous items.

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The CPSC cannot recall a dangerous product without the manufacturer’s consent. And it rarely...

Defective: Federal agency meant to protect consumers given little power to ban defective products

Updated: Feb. 14, 2022 at 5:09 PM CST|By Jill Riepenhoff and Lee ZurikThe federal agency created to watchdog consumer products - from crock pots to xylophones - is muzzled by its governing law, which gives all the power to manufacturers, including those with dangerous toys, appliances and other items on the market. The Fisher-Price Rock N Play – an inclined sleep product that defied the American Academy of Pediatrics guidelines for safe infant sleeping – exposed all that is wrong with the Consumer Product Safety Commission.