Closed Captioning/Audio Description Contact Information

Do you have questions or issues related to Closed Captioning on WSMV? Here’s who to contact.

For immediate Closed Captioning/Audio Description concerns, please contact our Hotline:

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.

Written Closed Captioning/Audio Description Complaints Should Be Directed To The Following:

With your written complaint please include any contact information, such as address, telephone number and email address, the name of the program, date, time and nature of the Closed Captioning/Audio Description issue.

Before sending a formal written complaint, we recommend that you first contact our Closed Captioning/Audio Description hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.