Welcome to the Information Technology Services (ITS) Help Centre.
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Topics
Anti Virus Protection (2)
Azure MFA (2)
Banner (1)
Browsers (2)
Carleton 360 (1)
Device Updates (3)
Email - Staff/Faculty (17)
- Adding a Shared Mailbox to Outlook 365 – Mac
- Accessing a Shared Mailbox in “New” Outlook 365 – Windows
- Add a Shared Mailbox
- Adding a Shared Mailbox to Webmail
- Get Microsoft Office for Staff/Faculty
Email - Students (7)
- Get Microsoft Office for Students
- Report Phishing
- Email at CU
- Configure your Mobile Phone
- Email Forwarding & Rules
Firewall (1)
Jira Service Desk Customer Portal (4)
- Logging Onto Jira Customer Portal
- How to Start a Chat in Jira Customer Portal
- Review or Modify Open Requests in the Jira Service Desk Portal
- Submitting a Request Using the Jira Service Desk Portal
LinkedIn Learning (1)
Lyris Lists (6)
- Create, Rename or Delete a Lyris Mailing List (Intranet Form)
- Carleton University’s Lyris Listserv Overview
- Campaign Monitor
- Create New Mailing (Lyris Web-Interface)
- Modify a Lyris List
M365 (Microsoft Office) (4)
- Editing Not Allowed on M365 Applications on Mac’s
- Get Microsoft Office for Students
- OneDrive for Business
- Teams
MAC Address (1)
MyCarletonOne (6)
- Set Up Your Account
- Request a Computing Account
- Rename your MyCarletonOne Account
- MC1 Accounts and Passwords
- Reset your Password
Network Drives (2)
Networking (1)
Operating Model (1)
Phones (4)
Printing (2)
Remote Desktop (3)
Security (4)
Software Center (1)
VPN (8)
Windows (2)
Windows 10 (5)
- Windows 10
- Manually Check and Install Windows Updates
- Set your Default Browser
- Set Adobe as Default PDF Reader
- Create a Desktop Shortcut