Orientation and Onboarding

1. New Casual Employees
2. New Continuing and Term Employees
   1. HR Orientation Session
   2. Department Orientation & Onboarding
3. University Onboarding
   1. Within First Month
   2. Within First 3 Months
   3. Within First 6 Months

New Casual Employees

After you accept your offer, your manager will be in touch to welcome you to the team. You can confirm first day information and logistics (office location, start time, dress code, what to bring, etc.) directly with them.

On your first day, you will receive a department orientation (workstation information, team introduction, and department overview) from your new manager and team. Over the next few weeks and months, they will also be supporting your overall onboarding process to ensure you are successful in your new role!

Additional onboarding activities (designated as part of Carleton’s Onboarding timeline) can be found below.

New Continuing and Term Employees

After you accept your offer, you will be scheduled for an orientation session with Human Resources. Your manager will also be in touch with you to welcome you to the team, and you can confirm first day information and logistics (office location, dress code, what to bring, etc.) directly with them.

HR Orientation Session

We will contact you with the specific date and time of your orientation session—in most cases, it will be the Monday of or prior to your first day of work. This orientation session is hosted by a member of our Talent Acquisition team and serves as an opportunity to meet other new hires while learning about various departments, services, and resources on campus. We also review mandatory training requirements, campus safety, and other important information to help you get started at Carleton.

Due to COVID-19, we are currently conducting all orientations virtually. 

View the presentation slides here.

Department Orientation & Onboarding

After completing your HR Orientation Session, you will then head over to the office of your new team.

Upon arrival, you will receive a department orientation (workstation information, team introduction, and department overview) from your new manager and team. Over the next few weeks and months, they will also be supporting your overall onboarding process to ensure you are successful in your new role!

University Onboarding

As a new employee to Carleton, we want to ensure that you have a proper onboarding experience. This will ensure that you are properly set up for success in your new role, and that you become a key member of Carleton’s community and culture.

The full Onboarding process normally takes place over your first year of employment at Carleton. Here is a timeline of Onboarding initiatives (and their associated timeframes) that you are strongly encouraged to participate in:

Within First Month

Mandatory Training

Carleton staff and faculty are required to take a number of mandatory training courses on the following topics:

• Accessibility,
• Preventing Workplace Violence and Harassment, and
• Environmental Health and Safety.

Carleton Compass

Carleton Compass is a new program developed by Healthy Workplace and the Office of Quality Initiatives, and seeks to pair all new hires with a Navigator

Navigators are enthusiastic ambassadors of Carleton University who welcome and assist new colleagues in learning the Carleton culture in an informal setting, share information about Carleton’s facilities and resources, encourage their new co-workers to take advantage of services, and contribute to a sense of belonging.  The Navigator’s perspective provides a customized “inside look” at Carleton and their favourite spots and “hidden gems” on campus. They will become a familiar face for the new employee and a resource they can turn to with questions.

Building on the existing Healthy Workplace culture, the Carleton Compass will create a sense of inclusion and belonging in the new employee, as well as allow existing Carleton faculty and staff the chance to share their institutional knowledge and experience with others by participating as Navigators, further strengthening their Carleton pride.

If you are a new hire at Carleton, your Navigator should be reaching out to you shortly after your hire date!

Within First 3 Months

Carleton 101

How are decisions made at Carleton? Who is the Chancellor of Carleton? What role does the Board of Governors play at Carleton? Carleton 101 has the answers! Carleton 101 is a semi-annual workshop that aims to answer these questions and many more. 

By the end of the workshop, you will be able to: 

• Identify key members of the university executive and their respective portfolios
• Recognize the university’s goals, structure and services   
• Explain general planning framework to understand how decisions are made at the university 
• Adapt general knowledge of university departments and their functions  
• Identify essential services available to you, as a member of the Carleton community

Creating a Culture of Wellness and Excellence

As a new employee at Carleton University, we invite you to learn about our Service Excellence Standards and Healthy Workplace initiative for faculty and staff! This interactive session will explore how we ensure an exceptional experience for our students and work together to create an environment that provides employees with a sense of belonging and purpose. 

During this workshop, you will: 

• connect with other new employees; 
• learn about the history and culture of Service Excellence; 
• learn how Service Excellence is recognized on our campus; 
• discuss what a healthy workplace means to you; 
• discover the role that you play in fostering a healthy workplace culture at Carleton University; 
• explore ways that you can get involved in healthy workplace in your department! 

As relevant: eShop, T&E, Banner, FAST, etc.

Regular workshops are held by the Financial Administration Community Training & Solutions (FACTS) team.

Finance 101 is a High Level Introduction to Financial Administration at Carleton

Module 1  Financial Administration Who’s Who (being updated)

• the University’s financial administration structure 
• yearly financial management cycle 
• services provided by units within Financial Services 
• financial policies 

Concur – this webpage provides tools, support and training to help you get started with the SAP Concur Travel and Expense Reimbursement System.

Virtual SAP Concur Travel and Expense Reimbursement 101 – in this virtual session we’ll explore the SAP Concur Travel and Expense Reimbursement system. We’ll review example expense reports, the app and there will be time to ask questions. Register through Carleton Central: To find this session in CarletonCentral choose the ‘Employee Services Tab’, ‘Learning and Development’ option, ‘Workshop Registration’ option and ‘FACTS’ from the drop down menu.

Take Control of Your Workday

Take Control of Your Workday is a workshop that teaches you how to use Microsoft® Outlook® to set up a system that works for you! Are you overwhelmed with the number of e-mails you receive in your inbox every day? Do you find there is not enough time in a day to get everything done? In today’s busy world it is a constant challenge to keep up with your goals and commitments. Many people often feel as though they cannot find enough time to get everything done. Although we can’t give you more hours in the day, we can help you decide what to do and when to do it.

• Improve email management efficiency
• Learn how to manage your inbox and outbox
• Folder Lists – create an efficient reference system
• Incorporate Microsoft® Outlook® features into your email management strategy to prioritize your work and manage your Inbox and Outbox

Introduction to EDI

More information about this coming soon!

Within First 6 Months

Learning and Development Workshops

Under the Employee Services tab of Carleton Central, click Learning and Professional Development to view and register for current and upcoming Learning and Development Workshops.

Examples of previous and ongoing workshops include:

• Emergency Preparedness Training
• Change Management Series
• Recognizing Stress and Building Resilience
• Effective Community Strategies

Fierce Conversations

Fierce Conversations is a workshop that focuses on improving workplace communication – particularly during what are often considered to be difficult conversations. The aim is to promote respect, honesty and accountability in ourselves, our teams, and our organization as a whole. The workshop covers: the foundational principles, team, coaching, delegation and confrontation conversations. You can find out more information at Fierce Conversations at their website here: http://www.fierceinc.com/conversations-training.

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