- MyCarletonOne Account
- MyCarletonOne Account Administration
- Carleton Central Account
- Accounts for University of Ottawa Students
- Account and Password News
ITS manages and supports several computer accounts at Carleton. You are responsible for the safety of your own accounts. Never respond to email requests for your password, even if the email appears to come from Carleton. We will never ask for your password via email.
MyCarletonOne Account
Your MyCarletonOne (MC1) account grants you access to the following IT services on campus using one username and one password:
- Computers on CUNET (your workstation, e-kiosks, computers in labs)
- Banner / FAST
- Carleton’s wireless networks
- VPN
- Carleton360
- Brightspace
- Video on Demand
- Exchange for Faculty and Staff
- Carleton’s Content Management System (CCMS)
- Travel and Expense
MyCarletonOne Account Administration
- Set up your MyCarletonOne Account for the First Time
- Change or reset forgotten MyCarletonOne password
- Rename your MyCarletonOne Account
- Create MyCarletonOne Security Questions
Visit our Online Help Centre for assistance with setting up your MyCarletonOne account, changing your password, and renaming your account.
Carleton Central Account
Carleton Central provides online services for students and employees at Carleton University. Once you’ve set up your MyCarletonOne account, you can access Carleton Central from Carleton360.
Students will find everything you need to review your admission application, register for courses, change your address, view your student record, and more.
Employees will find information on payroll, benefits, and more.
- Login to Carleton Central
- Public Class Schedule – Access class schedule information without logging into Carleton Central.
Carleton Central contains secure information. Unless otherwise noted, any information you enter or change will become effective immediately. You are responsible for any changes made using your ID. Please verify the success of your activities after changes have been made. All personal data is to remain confidential and you should not share your PIN with others.
For how to videos and for more information about Carleton Central, please visit the Registrar’s website.
Accounts for University of Ottawa Students
If you are a student from the University of Ottawa and are taking one or more credit courses at Carleton, you can obtain a MyCarletonOne account. The account will last for the duration of the course and enable you to participate in MyCarleton course discussion groups, email, and Brightspace (if applicable).
If you have a Carleton student card, you can follow the regular procedure to activate your MyCarletonOne account.
University of Ottawa exchange graduate students: Once you have your Carleton Student number, you can follow the regular procedure to activate your MyCarletonOne account .
University of Ottawa-Carleton Joint Institute graduate students: The Faculty of Graduate and Postdoctoral Affairs manages Brightspace access for Joint-Program courses taught at Carleton University. Students will automatically gain access to Brightspace and receive an email with Brightspace login information within 2 business days of registration in a Joint-Program Carleton University course. Please visit FGPA’s Brightspace Access page for detailed information.
Account and Password News
Tuesday, October 22, 2019
5 Tips to Keep your Passwords Safe and Secure
It’s Cyber Security Awareness Month and this week we’re talking about passwords. We are all responsible for the safety of our own accounts, whether they be our banking credentials, email credentials, or MyCarletonOne credentials. Here are some tips to help you keep your accounts safe and secure: Enable two-factor authentication. This is the... More
Tuesday, August 6, 2019
Changes Coming to MyCarletonOne
Over the August 16th weekend we will be replacing the current system that powers MyCarletonOne with Oracle Identity Management (OIM). Once the new system is in place you can expect to see a new myone.carleton.ca login page and the next time you login to change your password, you will be required to select new security questions.... More
Thursday, April 25, 2019
External Email Tagging Being Implemented to Combat Phishing
At Carleton we often see phishing emails that appear to be from @carleton.ca addresses, when in fact they are fake accounts created with malicious intent. These emails often encourage the recipient to click on a link and provide sensitive information, like their username and password. To better protect Carleton staff, faculty, and students against... More
Tuesday, March 12, 2019
MyCarletonOne Upgrade Extended – Password Changes and Account Creations Unavailable this Week
Due to technical issues, we are extending the MyCarletonOne maintenance window until March 15. As a result password changes and new account creations will be unavailable this week. For more information about this upgrade, please visit our MyCarletonOne Upgrade post. Questions or comments can be directed to the ITS Service Desk. Thank you for... More
Friday, March 1, 2019
Changes to MyCarletonOne on March 11 – Here’s What you Need to Know
Due to technical issues, we are extending the maintenance window into the work week of March 11: the upgrade to the MC1 system will continue until further notice as ITS works with the vendor to resolve these technical issues. . Impact to staff, faculty, students, and retirees: Your username and password will remain... More
Sunday, February 10, 2019
MyCarletonOne Upgrades Postponed
We encountered issues this weekend upgrading MyCarletonOne. As a result the anticipated changes to MyCarletonOne - a new login page and the need to select new security questions - is being postponed. New users can continue to set up their accounts through Carleton Central. Password changes can be done through myone.carleton.ca We will inform... More
Monday, January 28, 2019
Changes Coming to MyCarletonOne – Here’s How This Will Impact You
This month we will be replacing the current system that powers MyCarletonOne with Oracle Identity Management (OIM). As a result, the MyCarletonOne login screen (at myone.carleton.ca) will have an updated look and feel. Impact to staff, faculty, students, and retirees: Your username and password will remain the same, however the next time you... More
Monday, January 28, 2019
Managing your Privacy
Today, January 28, is Data Privacy Day. It is an international effort to empower individuals and business to respect privacy, safeguard data and enable trust. Data about you can be used in a variety of ways, sometimes in ways you wouldn't expect or even approve. That's why it's important to understand the value of... More
Monday, January 7, 2019
Spotlight on IT: 2018 Year in Review
This special edition of Spotlight on IT focuses on some of the great work done in our IT department over the past year. We wanted to share what we have been up to in our efforts to support and grow IT at Carleton University. We have just released our 2018 Year in Review. This report... More
Monday, October 15, 2018
Protect your Password with Two-Factor Authentication
It's Cyber Security Awareness Month and this week we're talking about protecting your password using two-factor authentication. According to a Verizon report, 81% of data breaches are due to compromised passwords. You can have the strictest password policy that stipulates complex passwords and mandatory password changes, but if people are... More
Friday, August 31, 2018
Design Change Coming to Carleton Central Login Page
Please note: this initiative has been postponed. We will inform the community of the new date once it's confirmed. During the week of September 10, ITS will be updating the Carleton Central login webpage (central.carleton.ca). This is simply a design change and no action is required. This change has no impact to Carleton Central... More
Tuesday, July 31, 2018
August IT Security Tip: Protect Your Personal Information
In this month's IT security tip we're talking about protecting not only your personal information, but your online identity as well. What you post online can come back to haunt you. Here are four simple tips to help you protect your personal information: Limit the amount of personal information you post when using social... More
Monday, July 30, 2018
Today: Banner PIN Removal for Carleton Central
Starting today (July 30th) users will no longer be able to login to Carleton Central using a Banner PIN. The direct login to Carleton Central (central.carleton.ca) will remain the same except users will only have the option to login with their MyCarletonOne credentials. This change is being done to enhance our security and to provide the user... More
Monday, July 9, 2018
Banner PIN Removal for Carleton Central Access
Starting July 30th users will no longer be able to login to Carleton Central using a Banner PIN. The direct login to Carleton Central (central.carleton.ca) will remain the same except users will only have the option to login with their MyCarletonOne credentials. This change is being done to enhance our security and to provide the... More
Thursday, October 19, 2017
Protect your Account Credentials
It’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. Today we’re talking about protecting your Carleton credentials. If you have used your Carleton credentials on sites outside of Carleton, your account information is at... More
Friday, September 1, 2017
Creating a Strong Password
We want to remind you to change your MyCarletonOne password at least once per term. It’s also good practice to change your personal passwords regularly. Remember, you are responsible for the safety of your own accounts. Never share your password with others and never respond to email requests for your password, even if the... More
Monday, May 1, 2017
Protect your Social Media Accounts
With so many of us using social media, sites like Facebook, Twitter, and LinkedIn make perfect targets for scams. Here are our top 10 tips to stay safe on social media: Use a strong password. The longer it is, the more secure it will be. Use a different password for each of your social media... More
Monday, April 3, 2017
Safe Online Banking
Banks use comprehensive safeguards to protect the integrity and security of your information and financial transactions. If you choose to bank online you need to do the same. Here are some tips to bank safely: Pick a strong password. Online Banking passwords must be unique and complex. It is highly recommended that you change... More
Thursday, December 15, 2016
Introducing our New Online Help Centre
Along with our new name (ITS), we are also happy to introduce our new Online Help Centre. This is where you will now go to find documentation, video tutorials, and FAQs to help you do you what you need to do - such as connecting to the CU-Wireless, changing your MyCarletonOne password, setting up your voicemail,... More
Monday, October 24, 2016
10 Tips to Stay Safe on Social Media
October is Cyber Security Awareness Month and this week we’re talking about website safety, starting with social media. With so many of us using social media today, sites like Facebook, Twitter, and LinkedIn make perfect targets for scams. Here are our top 10 tips to stay safe on social media: Use a strong password. The... More
Wednesday, October 19, 2016
Protect Your Account Credentials
It’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. Today we’re talking about protecting your Carleton credentials. You may have read that the user account information at websites Adobe, LinkedIn andDropbox had been... More
Monday, October 17, 2016
5 Tips to Keep your Password Safe and Secure
It’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. This week we're talking about passwords. You are responsible for the safety of your own accounts. Here are some tips to help you keep your password... More
Friday, September 23, 2016
Spotlight on IT: Security Edition
Welcome to our eNewsletter, Spotlight on IT, where each month we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. To kick off our Cyber Security Awareness Month campaign, this edition is all about IT security. Data Breaches In 2015... More
Tuesday, September 6, 2016
Protecting your Carleton Account Credentials
You may have read that the user account information at websites Adobe, LinkedIn and Dropbox had been compromised (to name a few). If you have used your Carleton credentials on sites outside of Carleton, particularly on the above mentioned sites, your account information may have been compromised. (You can check using haveibeenpwned.com). ITS... More
Monday, August 29, 2016
Password Security Tips
You are responsible for the safety of your own accounts. Here are some tips to help you keep your password safe and secure: Never respond to email requests for your password, even if the email appears to come from Carleton. These are phishing attempts in order to steal your information. Never share your... More
Monday, May 2, 2016
10 Tips to Stay Safe on Social Media
With so many of us using social media today, sites like Facebook, Twitter, and LinkedIn make perfect targets for scams. Here are our top 10 tips to stay safe on social media: Use a strong password. The longer it is, the more secure it will be. Use a different password for each of your social... More
Thursday, March 31, 2016
6 Tips for Safe Online Banking
Banks use comprehensive safeguards to protect the integrity and security of your information and financial transactions. If you choose to bank online you need to do the same. Here are some tips to help you bank safely: Pick a strong password. Online Banking passwords must be unique and complex. It is highly recommended that... More
Tuesday, October 14, 2014
Simple Tips to Keep you and your Information Safe
We each have a role to play in keeping our information, and ourselves safe online. Here are some easy ways to keep you and your information safe: Never share your passwords. If someone does not have a password to gain access to a resource, they probably were not supposed to have it in the first... More
Wednesday, October 1, 2014
October is Cyber Security Awareness Month
October is Cyber Security Awareness Month, a time to help Canadians protect themselves and their families against a wide range of online threats. Led by Public Safety Canada, the Get Cyber Safe campaign is designed to help better understand the cyber threats they face online and the simple steps they can take to minimize... More
Monday, August 11, 2014
Protect Yourself and Your Computer with these Easy Tips
Here are some simple and easy steps you can take to enhance IT security and protect yourself and your computer. Never share your passwords. If someone does not have a password to gain access to a resource, they probably were not supposed to have it in the first place. Do not open suspicious email.... More
Wednesday, July 2, 2014
Exchange email connectivity for mobile devices
ITS is investigating reports of issues with Exchange email connectivity for mobile devices this morning. If this occurs for you, go into the Exchange Settings on the device and change the server setting to... More
Wednesday, November 27, 2013
IT Security: 6 Easy Things that You can Do
Each individual has a responsibility for information security. Here are some simple and easy steps you can take to improve security. Never share your passwords. If someone does not have a password to gain access to a resource, they probably were not supposed to have it in the first place. Do not open suspicious... More
Monday, November 4, 2013
Student Email Inboxes Being Upgraded to 50GB
Microsoft will be upgrading Carleton student email inboxes from 25GB to 50GB, as well as updating the web interface to a more modern look and feel, consistent with other Microsoft services. Microsoft has scheduled this upgrade for Friday, Nov. 15. During the upgrade period you might see a momentary service interruption while your mailbox... More
Wednesday, October 2, 2013
5 Easy Ways to Keep You and Your Information Safe
October is Cyber Security Awareness Month. Here are some easy ways to keep you and your information safe: Never share your passwords. If someone does not have a password to gain access to a resource, they probably were not supposed to have it in the first place. Do not open suspicious email. If you receive an... More
Monday, September 30, 2013
October is Cyber Security Awareness Month
October is Cyber Security Awareness Month, a time to help Canadians protect themselves and their families against a wide range of online threats. Led by Public Safety Canada, the Get Cyber Safe campaign is designed to help better understand the cyber threats they face online and the simple steps they can take to minimize... More
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