Welcome to Carleton University!
At Information Technology Services (ITS) we provide IT support and services campus-wide.
Guidelines to Prepare for Online Learning
As a new student, the first thing you need to do is activate your MyCarletonOne account through Carleton Central. Activating your account grants you your Carleton Email and access to services below.
IT Services:
- Carleton Email
Your official Carleton University email account. Learn more >> - Wireless services
Connect to CU-Wireless at key locations across campus. Learn more >> - Virtual Private Network (VPN)
The VPN client software is required for access to Carleton University resources that are restricted to on-campus use. Learn more >> - Computing Labs
There are over 25 public labs for students located in 6 buildings on campus. Learn more >> - Download Microsoft Office 365 for Free
Active Carleton students are eligible to download and install Microsoft Office 365. Learn more >>
Important Websites:
- Carleton Central
You’ll go here to review your admission application, register for courses, change your address, view your student record and more. Learn more >> - Brightspace
Carleton’s Learning Management System. Learn more >> - Carleton360
Access the services above (Carleton Central, BrightSpace), & Carleton Email and get personalized campus announcements here. Learn more >> - Current Students website
Go here for campus info, news, events and to log into Carleton360. Go to the website >>
Passwords:
- MyCarletonOne Account
Use this account to access all of the above services. You’ll set up this account through Carleton Central. Learn more >>
Technical Support
We are here to help! For technical support:
- visit our Online Help Centre
- call our ITS Service Desk at 613-520-3700
- email our ITS Service Desk at its.service.desk@carleton.ca
- visit our Service Desk Customer portal and Chat with an online Service Desk agent (during business hours)
- drop by our IT Help Desk located in the Discovery Centre in the Library
Stay Informed
: @Carleton_IT.- Do you have a iPhone or an Android? Be sure to download the Carleton Mobile app!